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• Employers matter too
  Hailing the almighty consumer is second nature, but the real accolades should be for the employer. Alan Pickering, NAPF chairman, flies the flag for these unsung heroes.

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• I love Eastbourne in the springtime...
  Brisk was the sea breeze at the NAPF Investment conference in Eastbourne. But there was something else carried on the wind. Victoria Arrowsmith reports.

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• And all because the lady loves...
  "Life is like a box of chocolates: you never know what you’re going to get". Jane Samsworth shares her pensions delights with Victoria Arrowsmith.

• Time to change
  Maybe you would not all leap off a cliff, but do you follow the crowd when investing? Simoney Girard, staff writer and lemming, was at the Pensions World 6th Annual Conference to watch the herd mentality being revealed and repealed.

• Indecent proposal 
  Your eyes meet across a crowded boardroom. (You do not: the room is too crowded). Are independent trustees valuable colleagues or costly ornaments? Victoria Arrowsmith, staff writer, asks if schemes are big enough for these strangers.

• Homeward bound
  Would you exchange your home on the range for a stock market option today? Moira O’Neill searches her heart and finds that home is where the money is.

• Careless talk costs... 
  We have seen those war posters: ‘You never know who might be listening: careless talk costs lives’. This applies to scheme administration today, according to Nicola Bumpus and Simon Tyler. Remember who’s listening: careless communication costs.

• Know members or no members?
  Customer service. A happy chap in a yellow jumper who packs bags at the checkout and busts queues. What more can it mean? Hannah Clarke and Alex Thurley-Ratcliffe have the answer.

• Bargains galore
  An annuity is like a pair of shoes: we want quality and comfort, but we wait for the sales. Richard Wood FIA is well heeled, having found the best offers.

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• Political stage 
  House Arrest: The Houses are cranking up the volume on pensions reform, but someone is bound to complain. Sue Ward was invited to the party.
• Trustee topics 
  Brave new world. Explorers Gihan Ismail and Paul Lavin become dewy eyed on discovering the new FTSE multinationals brief.
• Beginners’ page 
  Backstage at the review: There’s no business like show business, at least not where the pensions review is concerned. Jacqueline Heron takes us through the script.
• Points of law 
  From pouting to pensions: When the tax man strikes into the heart of your pension, the best thing to wear is not a stiff upper lip but a Parisienne pout. Robin Ellison practises his expression.
• Tax and benefit notes 
  Forewarned is forearmed: The spidery entanglement of mergers and winding up is at last being cleared away. David Wright wields the regulationary dust buster.

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• All the fun of the fair 
  What’s in store at the NAPF’s Glasgow Exhibition? Simoney Girard is allowed a sneak preview of the fairground (but no candyfloss).